Regulatory and Legal
This website is intended for use by investment professionals only. The contents should not be distributed to, or relied on by, retail clients. This website and its content should not be taken as an offer, solicitation or recommendation to use or invest in the services and products mentioned throughout.
The investments and services mentioned in this website will not be suitable for all investors and TAM Asset Management Ltd does not give any guarantee as to the performance or suitability of an investment for a retail client.
Any opinions, expectations and projections within this website are those of TAM Asset Management Ltd, do not constitute investment advice or guaranteed returns.
Past performance is not a guide to future returns. The value of an investment and the income from it, may go down as well as up and may fall below the amount initially invested.
TAM Asset Management Ltd is authorised and regulated by the Financial Conduct Authority, No. 208243. Registered in England, No. 04077709. Registered Office: 10th Floor, City Tower, 40 Basinghall Street, London, EC2V 5DE. If you would like to access the Financial Conduct Authority's register please click here.
The security of clients' investments is paramount, which is why TAM do not seek to hold client assets directly and instead investments are typically held on TAM's behalf with our custodian - Pershing Securities Limited. Pershing are part of The Bank of New York Mellon Corporation (BNY Mellon), one of the world’s largest and strongest financial institutions in the world, unparalleled in terms of their size, security and experience in custody and clearing services. Further information regarding Pershing and their services can be found at their website: www.pershing.co.uk.
Financial Services Compensation Scheme
As both TAM and Pershing are authorised and regulated by the FCA, clients' money is protected by the Financial Services Compensation Scheme (FSCS), which means in a worst case scenario, up to £85,000 per eligible person may be claimable. Further information regarding claim amounts and investor eligibility can be obtained from www.fscs.org.uk.
Data Protection, Privacy and Cookies
The material on this site is directed only at persons in the UK. It is not an offer or invitation to buy or sell the services to persons in any jurisdiction other than the UK. Any applications or requests for further information received from non-UK persons may be refused at TAM Asset Management's (TAM) discretion. All reasonable precautions have been taken to ensure the accuracy, security and confidentiality of information available through the site. The information may be amended at any time by TAM without notice. As far as it is permitted under the Financial Services and Markets Act (2000) TAM cannot be held liable for any loss or damage whether it is direct or consequential.
Opinions expressed whether in general or both on the performance of individual funds and in a wider economic context represent the views of the contributor at the time of preparation. They are subject to change and should not be interpreted as investment advice. If you are unsure of the suitability of any information contained in this website, please contact us or an Independent Financial Adviser.
Third Party Sites
This site may provide links to third party websites over which TAM has no control. These links are provided for your convenience and TAM accepts no responsibility for the content of such websites.
The information contained on TAM Asset Management Ltd’s Twitter and LinkedIn pages that is provided by TAM is for informational purposes only and should not be considered as investment advice or a recommendation to invest in any particular security, strategy or investment product. TAM is not engaged in rendering any tax, legal or accounting advice. Please consult with a qualified professional for this type of advice.
TAM Asset Management Ltd is not affiliated with Twitter and LinkedIn and has no responsibility for its operations and services or for other Twitter and LinkedIn service sites. TAM Asset Management Ltd reserves the right to block any follower who posts content that is deemed inappropriate or offensive or constitutes a testimonial, advice, recommendation or advertisement for securities, products, or services or is promotional in nature. TAM Asset Management also reserve the right to block followers whose Twitter and LinkedIn page contains offensive or inappropriate content or serves as a promotional site.
Conflicts of Interest
A conflict of interest arises in a situation in which someone in a position of trust has a competing professional or personal interest. Where a firm acts for more than one client, there is the possibility of a conflict of interest, either between clients, or between the firm and its clients. Principle 8 of the FCA’s Principles for Business states that, “A firm must manage conflicts of interest fairly, both between itself and its customers and between a customer and another client”. TAM seeks to identify, with reference to our services, the circumstances that may give rise to a conflict of interest resulting in the risk of damage to the interests of one or more clients. This summary explains how we manage those risks.
Our staff are required to act so as to deliver good outcomes for clients, to act in the best interests of each individual client and not to have regard to the interests of one client over the interests of any other. They are required to comply with a policy of independence and disregard any interests other than those of the client when carrying out a transaction on the client’s behalf.
TAM maintains a Conflicts of Interest Policy, and this is summarised below. Full details are available on request.
Staff Personal Account Dealing
TAM has in place a Personal Account Dealing Policy that confirms pre-trade approval is required for any personal or related person’s trades. TAM is a Discretionary Fund Manager (DFM) trading primarily in collectives and, as such, TAM staff are highly unlikely to be made “insiders” with regards to inside information. However, TAM maintains a Market Abuse Policy that outlines the procedures to be followed should this occur.
Gifts and Hospitality
TAM maintains a Gifts and Hospitality Policy which confirms reasonable and proportionate gifts and hospitality are permitted but inducements, given or received, which could conflict with our obligations to our clients are strictly prohibited.
TAM staff are not remunerated on individual business targets.
TAM is a model B category firm which outsources clearing, custody and settlement to Pershing Securities Limited (PSL). It does not itself execute orders and has no direct control over the execution process. As a result, TAM cannot and does not utilise any dealing commission it may generate from clients’ transactions to pay for any goods and services provided by external brokers, either through bundling or soft payments. TAM’s only service offering is discretionary fund management, and we are prohibited from accepting and retaining fees, commissions, or any other monetary or non-monetary benefit paid for or provided by any third party in relation to the portfolio management services we provide to our clients.
TAM’s only offering is its DFM service so there are no orders originating from clients. As noted above, TAM does not execute the orders generated from its DFM business, they are transmitted to PSL for execution. TAM does not have a proprietary trading desk but it is responsible for orderly deal execution and ensuring that order allocation and best execution do not result in the prejudice of one client over another.
TAM is aware of the potential conflict between providing investment management services and offering an in-house Global Fund. The primary mitigating factors for this potential conflict are that there are no incentives for the investment management team or the distribution team if clients invest in TAM’s Global Fund and TAM does not “recommend” clients to buy this fund. As a DFM, the decision as to which of TAM’s products to invest in is made by the adviser and/or client. TAM launched its Global Fund because it can offer clients with smaller portfolios significant cost benefits while providing exposure to a wider range of underlying investments.
External Business Interests
Staff must seek approval from management prior to accepting any employment or business interest outside of TAM. Staff are required to disclose any outside business interests on joining the company and annually, via annual attestations.
Segregation of Duties and Information Flow
TAM has internal arrangements which are designed to prevent or control the exchange of information within the firm. Such an arrangement is known as a Chinese Wall and reduces or helps to eliminate conflicts of interest and enables confidential information to be kept within a defined area to avoid possible breaches of the law, regulations, and market abuse.
A potential conflict could exist if TAM were, to its own benefit, to categorise clients as Professional rather than Retail, reducing the level of regulatory protection afforded to them. TAM categorises all clients as Retail, so they are afforded the maximum level of protection.
As a result of our organisational and administrative arrangements, TAM has no general conflicts of interest that are not appropriately prevented or managed. However, it is possible that a situation could arise where a specific conflict in respect of products/services provided to clients cannot be appropriately prevented or managed. Where mitigating efforts are reasonably assessed to present a low or moderate risk of damage to the client’s interests, TAM will disclose the general nature and the sources of conflict, the specific description of the conflict of interest and the risks that arise as a result. This will be provided in a durable medium before any business is undertaken for the client, to enable the client to make an informed decision with respect to the service in the context of which the conflict arises. Where the mitigation is considered to be unsuccessful and a material risk to the client remains, TAM will decline to act for the client.
For TAM's Pillar 3 Disclosure please click here.
The UK Stewardship Code aims to enhance the quality of engagement between investors and companies to help improve long-term risk-adjusted returns to shareholders. TAM accesses asset classes for its clients through collective investments. There is little scope for direct engagement with underlying investee companies held by a collective fund. However, our investment management team seeks evidence of good quality management and their adherence to the Stewardship Code and the Principles for Responsible Investment when they meet with the fund managers. This normally occurs at least twice yearly.
ESG Principles of Investing
The TAM investment management team recognise the long term growth prospects within the ESG market and as such have been an active participant in proffering the strategy to clients for nearly 8 years. Full ESG portfolios have been available for many years. Beyond its pure ESG portfolio strategies, TAM in its diversified broad portfolios, whilst not committing to following a holistic ESG investment mandate, retains the ability to invest (and continues to do so) into funds with specific ESG credentials (Funds classified as Article 8 or 9 under SFDR). TAM is cognisant to capture and appreciates the value this long term ESG oriented global theme. ESG positions in broader portfolios increase the diversification measure within the portfolio mandate and are a core part fo the TAM investment philosophy.
Treating Customers Fairly
The Treating Customers Fairly (TCF) principle, outlined by the FCA and implemented in 2007, aims to raise standards in the way firms carry out their business by introducing changes that will benefit consumers and increase their confidence in the financial services industry.
At TAM, our ethos has always been to put the customer first and we pride ourselves on the service we provide. With the FCA's call for the industry to focus on consumer outcomes and TCF, this has been cemented into our daily operations.
We believe that by making TCF a core element of our business culture, it will add protection to our clients and instil a peace of mind that is vital in sustaining a successful working relationship. We therefore welcome any and all feedback as it allows us to see the business from another perspective and tailor our operations in a manner that will benefit our customers.
If you would like to comment on any aspect of your dealings with TAM, please email us at: firstname.lastname@example.org.
What do I do if I have a complaint?
TAM Asset Management
40 Basinghall Street,
London, EC2V 5DE
Telephone : +44 (0) 20 7549 7650
Email : email@example.com
What information should I provide?
Account reference number
Contact telephone number
Clear details of your complaint, including any former communications you have had concerning the issues you are raising.
If someone else is complaining on your behalf, please send us written permission to deal with them.
What happens next?
Within five business days of receiving your complaint we will provide you with a letter acknowledging receipt and summarising our understanding of your complaint. We will confirm the name of the person dealing with your complaint and enclose a copy of our Complaints Handling Procedure.
Your complaint will be investigated by an individual of sufficient competence who, where appropriate, has not been directly involved in the matter which is the subject of the complaint.
We aim to provide you with a final response within four weeks of receiving your complaint. If you are not happy with our final response, we will ask you to let us know so we can investigate further.
Where, due to the complexities of a complaint, we are unable to provide you with a final response within four weeks, we will let you know, and aim to provide our final response within eight weeks from when the complaint was received.
If TAM is still not able to provide a final response after eight weeks, we will advise you of the reasons for the delay along with an indication as to when we expect to provide our final response. We will notify you that you may refer your complaint to the Financial Ombudsman Service (FOS) if you are dissatisfied with the delay, enclose a copy of the FOS leaflet explaining how to get in touch with them, and inform you that if you plan to refer the matter to them this must be done within six months.
What if I am dissatisfied with the final response?
The FOS can be contacted at the following address:
Financial Ombudsman Service
South Quay Plaza, 183 Marsh Wall
London, E14 9SR.
You can also contact the FOS by telephone on 0800 023 4567, or via their website at www.financial-ombudsman.org.